# What happens when you action a booking Accepting, waitlisting or declining bookings is simple to do but there is a lot going on under the hood. For instance, Swift Harbour™ will automatically send emails on your behalf when you accept/waitlist/decline a booking to keep customers in the loop that can also include welcome information, the guests unique booking information, health guidelines and more. Swift Harbour Automations are simple things that do wonders for keeping your customers informed and confident about their booking with you. Click once and everything below happens to ensure your customer has a fantastic stay. ![](/files/-MYgW5Wnc3D41PospibW) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.swiftharbour.com/quick-start-guide/what-happens-when-you-action-a-booking.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.