# Individual and Group Email Messaging

Within Swift Harbour Book Anything, guests can be messaged individually or as a group once they have booked with you. It is an easy process that saves you time and effort and ensures that your emails are sent with high deliverability to your customers. 

**Step 1** - Select a customer(s) from your booking dashboard

![](/files/-MaZOihoZpPOlli4i8uE)

**Step 2** - Click the floating action button "+" on the bottom right corner of the page and then click the 💬 messenger button.

![](/files/-MaZOytFpvznTNF9PG4y)

**Step 3** - Add your subject and message and click send 

![](/files/-MaZPfWTug9LrYGL2DhT)

An email with your branding on it will be automatically sent to your customers displaying your message. 

![](/files/-MaZQ5vt_r6mdDCHFv9M)

{% hint style="info" %}
Please note: Individual and group messaging is a one-way service that provides your customers with important information. The delivery email is a no-reply address from Swift Harbour so if you want customers to be able to respond to you, be sure to add your contact info to the bottom of your message.
{% endhint %}

Note: 


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.swiftharbour.com/hospitality/individual-and-group-email-messaging.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.