# Password Reset Troubleshooting If you are having troubles resetting your password, please consider the following? 1. Do you have a Swift Harbour Book Anything Account or a Swift Harbour Legacy account? Book Anything account passwords are reset from [app.swiftharbour.com](https://app.swiftharbour.com/) and legacy accounts are reset from . If you have a Book Anything account, please proceed to step 2. 2. Are you using the correct email for the password reset? If you are getting the message that your email is not associated with a Swift Harbour account, please double check that you have the correct email (i.e. it hasn't been changed) and the spelling is correct. If the answer to both questions is yes, please continue to step 3. 3. Please email and our team will troubleshoot the issue. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.swiftharbour.com/adjusting-settings/password-reset-troubleshooting.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.