Swift Harbour Knowledge Base
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Swift Harbour Book Anything (New)
Swift Harbour Book Anything (New)
  • Swift Harbour Book Anything Docs
  • Swift Harbour Overview
  • 🎗️Get Started with Swift Harbour
    • Season Opener Checklist
    • Accessing your account
    • Confirming Bookings
    • Editing Bookings
    • What happens when you action a booking
    • Training Staff to use Swift Harbour
  • 📈Optimize Online Sales
    • Take bookings from virtually anywhere
    • Using Your Booking Link
    • Taking Bookings in Facebook
    • Take bookings from Google Search and Google Maps
    • Take bookings on Active Captain
    • Take Bookings from Other Services
  • 💲Take Payments
    • Collecting Credit Cards Overview
    • Global Payments Integrated Overview for Marina Controller Customers
    • Stripe Overview for Standalone Customers
      • Stripe accounting options
  • 😀Provide Exceptional Hospitality
    • Individual and Group Email Messaging
  • 🛠️Adjusting Settings
    • Settings Overview
    • Adjusting Booking Engine Settings
    • Adjusting Products and Pricing
    • Adjusting Guest Emails
    • Turning off payments
    • Filtering and Organizing your dashboard columns
    • Password Reset Troubleshooting
    • Changing your login email and password
    • Marina Controller API Mapping
  • Updates
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  1. Adjusting Settings

Password Reset Troubleshooting

PreviousFiltering and Organizing your dashboard columnsNextChanging your login email and password

Last updated 3 years ago

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If you are having troubles resetting your password, please consider the following?

  1. Do you have a Swift Harbour Book Anything Account or a Swift Harbour Legacy account? Book Anything account passwords are reset from and legacy accounts are reset from . If you have a Book Anything account, please proceed to step 2.

  2. Are you using the correct email for the password reset? If you are getting the message that your email is not associated with a Swift Harbour account, please double check that you have the correct email (i.e. it hasn't been changed) and the spelling is correct. If the answer to both questions is yes, please continue to step 3.

  3. Please email support@swiftharbour.com and our team will troubleshoot the issue.

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