Swift Harbour Overview

Swift Harbour is a purpose-built online booking platform for businesses to use as their own to capture multiple types of online bookings, optimize business processes and delight guests.

Swift Harbour is focused on giving you easy access to powerful online sales, bookings, hospitality and business optimizations vs taking bookings manually or using traditional booking platforms.

Swift Harbour is customized around your unique needs and puts your brand first. It is designed to be YOUR technology powerhouse, focused on your brand, and controlled by your team.

Key Features

1. MULTI-ENGINE BOOKING PLATFORM - Take bookings for multiple types of bookings, all unified in a single platform.

2. WHITE LABELED BOOKINGS - Swift Harbour is YOUR technology powerhouse, focused on your brand, and controlled by your team.

3. DEVICE AGNOSTIC - Swift Harbour is optimized for all modern devices, making it easy for guests to discover your services, and quickly book no matter what device they use and how they want to find you.

4. SIMPLIFIED DATA MANAGEMENT. Get all the details without the back and forth! The Book Anything booking flow is completely customizable so you can gather the information you need without using a moment of your staff's time.

5. LIABILITY WAIVERS - Have guests agree to your legal terms before arriving, increasing their understanding of your house rules and limiting your liability.

6. PCI COMPLIANT PAYMENTS - Gather customer payment information for billing before, during or after your guests stay with the highest level of PCI compliance through either Global Payments Integrated (Marina Controller Customers) or Stripe (Standalone Customers)

7. AUTOMATIC HOSPITALITY EMAILS - Instantly respond to your guests' requests with a email letting them know you are reviewing their request and what the next steps are.

Book Anything Overview Video

A Multi-Channel Booking Engine

Typically booking platforms are purpose-built for one use but most businesses have multiple types of online bookings they would like to collect. Our new Swift Harbour Book Anything allows businesses to create multiple online "booking engines" and experiences around most services including Marina Bookings, RV Bookings, Rentals, Accommodations and more.

Each booking engine can be customized based on the information you want to capture from your guest providing an easy option for a hyper-targeted and relevant booking experience.

Campground / RV Resort Booking Example

Marina Booking Example*

Ski Boat Booking Example*

*Please note some displayed features have not been released yet

Learn more about booking engines and settings below

Adjusting Booking Engine Settings

Your brand first in a white-labeled solution

Swift Harbour is built to enable an a great digital connection between you and your guests not get between it. That is why every online booking page and email has your brand first. Branding and the booking page background image is fully customizable in every booking engine.

Add your logo and booking page cover image in booking engine settings

Adjusting Booking Engine Settings

Device Agnostic Bookings

While mobile-first is a good strategy, the truth is that depending on the person, area and booking type, tablets and even desktops can be the preferred chose for some of your guests. Rather than focusing primarily on one device type or use-case, Swift Harbour is optimized for all modern devices, making it easy for guests to discover your services, and quickly book no matter what device they use and how they want to find you.

Learn more about linking to your online bookings from Facebook at more below

Simplified data management - Get all the details without the back and forth

Every customer detail. Automatically organized. Managed in seconds.

As each booking engine in Swift Harbour Book Anything can be customized, you can capture virtually any detail you want from customers without having to pick up the phone, answer emails, or type out details into excel spreadsheets.

Keep complete control

Each booking with Swift Harbour comes in as a request. That means you get to chose with every booking whether you want to confirm, waitlist, or decline a booking. All it takes is a click and your guest will be notified via email, and your records will be automatically updated.

Guest Liability Waivers

Guests can agree to your legal terms before arriving, increasing their understanding of your house rules and limiting your liability. Every booking engineen can have its own custom liability waiver and agree-to waivers are automatically attached to each booking.

You can add or edit your liability waiver in booking engine settings

Adjusting Booking Engine Settings

PCI Compliant Payments

With Swift Harbour, you can gather customer payment information for billing before, during or after your guests stay with the highest level of PCI compliance. Online payments give you, the business, complete flexibility to ensure that you are always paid and that your assets are protected when in use.

Payment Processing and Security provided by Global Payments Integrated (Marina Controller Customers) or Stripe (Standalone Customers)

Collecting Credit Cards Overview

Automatic Hospitality Emails

With the Swift Harbour Automatic Email system, you can notify to your guests with automatic hospitality emails that include their booking status, reservation details, health guidelines and more.

Adjusting Guest Emails