Managing Bookings

To access your dashboard view the accessing Swift Harbour section

Once in the dashboard, click on the booking and a slider will appear from the right side of the page and display all the booking information. Within the slider you can see the equipment owner’s name, equipment type, special requests and more. If you use our Stripe™ credit card integration or guest agreement, it will be attached to the booking as well.

Bookings can also be managed by staff from any tablet or phone with an internet/data connection

To action any booking, click accept, waitlist or decline (see below) as necessary.

You can change a booking's status as many times as you like, however, be cautions not to send unnecessary emails guests in the process.

A CLOSER LOOK: WHAT HAPPENs when you action a booking

Accepting, waitlisting or declining bookings is simple to do but there is a lot going on under the hood. When a booking is Confirmed, waitlisted, or declined Swift Harbour™ will automatically: categorize the booking, sync data with any integrations, and send emails on your behalf to keep boaters in the loop.

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