Auto Email Message Failures
An overview of why a message may have failed to send.
Campgrounds
Marinas
Typically if an email has failed to send, it is because it has been entered incorrectly by the guest, the email has been flagged in their email system as junk or spam, or their email address has been suppressed in our email system due to a variety of factors.
If you hear a report of a guest email delivery issue, please verify that the booking has the correct email on file. If not, please cancel the booking and have the guest rebook with the correct email address. If the email address is correct, please contact the Swift Harbour Team with the nature of the issue at [email protected]
An example of a failed message
Typically if an email has failed to send, it is because it has been entered incorrectly by the guest, the email has been flagged in their email system as junk or spam, or their email address has been suppressed in our email system due to a variety of factors.
If you hear a report of a guest email delivery issue, please verify that the booking has the correct email on file. If not, please cancel the booking and have the guest rebook with the correct email address. If the email address is correct, please contact the Swift Harbour Team with the nature of the issue at [email protected]
Last modified 6mo ago
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